Direct booking

How it works

The direct booking offer is available all year round. It means you can always go to the search engine, look for the activity that suits you best and book it directly.

In some cases a cultural venue may ask you to book on request, which means the venue then has to confirm the booking and allocate you the places.

When a show has sold out you can add yourselves to the waiting list. The venue will receive your request and handle it as soon as possible.

How to make the booking

1. Registration

Remember that before you can start making bookings you must be registered in the programme.

2. Log in

Before you start searching for activities, log in with your access details. If you cannot remember them you can request new ones in the "My account" section of your personal dashboard, or ask for help by contacting us.

3. Look for the most suitable show or activity

Use our search engine to find the cultural offers that best match your group's needs.

You can search and filter the results by town, venue, type of activity, dates, time...

You can even save your searches to use them later, or print them out to go through them with your team.

Do you need help choosing the most suitable activity?

4. Open the activity page

Once you have found the show or activity that interests you most, open its page to see a full description, other users' reviews and information on accessibility, location...

You can also consult a list of every available session for that activity and the number of places.

5. Make your booking

When you have found the ideal session, click the "Book" button.

A form will open where you have to say how many people will attend the activity and describe the group's mobility needs.

Once the form is sent, your request is recorded and you will receive an email with a summary of your booking and how to pay.

That email is for information only. Although the venue holds the places you requested, the booking is not final until you have paid and uploaded the receipt.

Please note: If the "book" button reads "on request", your booking needs to be confirmed by the venue first.

6. Payment and booking confirmation

Once your booking has been accepted, go to the Payments section of your dashboard.

The venue will check the payments and your booking will be definitively confirmed.

You can see your confirmed bookings in the My bookings section of your personal dashboard.

The next step is to enjoy the experience!